For parishioners

Your parish, wherever you are.

One trusted place for the practical and pastoral life of your parish — Mass, Reconciliation, prayer, sacraments, giving, notices and pastoral contact.

Know what is happeningVerified information published by the parish itself.
Know what comes nextClear steps through sacraments and parish processes.
Reach your parishEspecially when something pastoral has happened.
My Parish · mobile app
PARISH DOOR My Parish mobile app
A digital front door

Closer to parish life. Not another feed.

PARISH DOOR is designed to be useful when parish life needs a clear next step — before Mass, during sacramental preparation, while travelling, when you want to help, or when you need to contact the parish pastorally.

MASS
M

Mass made easier

Current Mass and Reconciliation times, special liturgies, readings and parish-controlled changes.

CARE
✣

Pastoral care with context

Explain what has happened, who needs care, urgency, location and how the parish can respond.

SACRAMENTS
S

Always know the next step

A visible journey from first enquiry through preparation to celebration — not a form that disappears into an inbox.

PARISH LIFE
+

More ways in

Newcomer information, volunteering, ministry, notices, giving and other practical paths into parish life.

PARISH DOOR Follow Mass and Parish Desk liturgy prototype
Mass + readings · connected suite
Mass + readings

The parish office to the person in the pew.

Follow Mass gives you information relevant to the Mass you are actually attending while the parish remains the authoritative source.

ScheduleSee regular Masses, special liturgies and one-off changes without hunting through old bulletins.
ReadingsAccess the readings attached to your Mass in a focused Mass Companion.
ReconciliationPublished times and parish-defined pathways for appointments where appropriate.
Trusted sourceThe information comes from the parish system rather than a generic listing or stale search result.
Pastoral care

Tell the parish what has happened — not just that you clicked a button.

A structured request can give the priest or parish team enough context to respond intelligently while keeping the actual care human and personal.

UrgencyUrgent sick or dying requests can be clearly identified.
ContextWho needs care, what happened, current location, preferred response and useful details.
BoundaryReconciliation requests deliberately avoid collecting the content of confession.
HandoffAcknowledgement tells you the parish has picked up the request; it does not turn pastoral care into an approval queue.
Sacramental journeys

From uncertainty to accompaniment.

The strongest benefit is not the online form. It is knowing where your family is in the journey, what has been received, what is still required and the one next step that needs attention.

PARISH DOOR sacramental journey mobile prototype
01 · BAPTISM

Baptism

Family details, godparents, documentation, preparation, celebration and parish review.

02 · EUCHARIST

First Holy Communion

Enrolment, Baptism verification, formation, reconciliation or rehearsal and celebration.

03 · CONFIRMATION

Confirmation

Candidate details, sacrament history, sponsor, formation, retreat, rehearsal and celebration.

04 · MARRIAGE

Marriage

Initial meeting, documents, preparation, liturgy planning and parish or canonical review.

05 · FUNERAL

Funeral

A direct pathway for immediate family contact, planning and pastoral follow-up.

A deliberate boundary

No community wall.
No social feed.

PARISH DOOR helps people participate in the parish; it is not designed to make parish life happen inside the app.

The parish remains the community. The app is a trusted utility around worship, prayer, sacraments, service, giving and pastoral contact.

For parishes & churches

One connected parish platform. From pocket to parish desk.

My Parish gives parishioners a trusted digital front door. Church Portal gives clergy and staff core parish actions on mobile. Parish Desk provides the full desktop operational view. Three surfaces — one parish system.

Serve people betterPut clear information and pastoral pathways within reach.
Reduce administrative frictionMove work out of scattered emails, forms, spreadsheets and staff memory.
Keep parish controlLocal workflows, permissions and verified parish-published information.
PARISH DOOR suite · staff mobile + desktop
PARISH DOOR Parish Desk desktop workspace
PARISH DOOR Church Portal staff mobile app
Church Portal · Staff mobileParish Desk · Desktop
Why PARISH DOOR

The parish already does the work. The suite connects it.

A parish may currently use one channel for Mass times, another for bulletins, phone and email for pastoral care, separate forms for sacraments, spreadsheets for progress, and another system again for giving. PARISH DOOR is designed to make those handoffs coherent.

PUBLISH
1

One source of truth

Mass, Reconciliation, notices, readings and parish information can be managed in the staff suite and published into My Parish.

PASTORAL
2

Better context before response

Pastoral requests arrive with the information a priest or staff member needs to understand the situation before making contact.

WORKFLOW
3

Less status-chasing

Sacramental journeys make progress, missing items, ownership and next actions visible to both family and parish.

OPERATIONS
4

A shared parish workspace

Church Portal handles core staff actions on mobile; Parish Desk brings Inbox, liturgies, pastoral care, journeys, ministries, notices, documents, settings and finance into the full desktop workspace.

The connected value loop

What happens on one side becomes useful on the other.

The suite is strongest because My Parish, Church Portal and Parish Desk operate on the same parish information and workflows. Staff can act from mobile or desktop without creating a second version of the parish, and parishioners never submit into a black hole.

Church Portal / Parish Desk

Staff updates a Mass

Schedule, celebrant, readings, ministry context and Mass-specific notices can be managed from the appropriate staff surface.

→
My Parish

Parishioner sees the relevant Mass

The same verified information is surfaced where the person in the pew needs it.

→
Outcome

Fewer stale timetables

The parish remains the authoritative source rather than relying on disconnected listings.

My Parish

A person requests pastoral care

Situation, urgency, person needing care, location and preferred response are captured appropriately.

→
Church Portal / Parish Desk

Staff receive a structured handoff

Urgent items can be prioritised, assigned and acknowledged without depersonalising the care.

→
Outcome

Better context before the call

The priest can begin with what happened rather than first reconstructing the request.

Parish Desk

Staff progress a sacramental journey

Documents, preparation, dates, next actions and review points stay attached to the same case.

→
My Parish

The family sees its next step

What is complete, what is outstanding and what happens next remain visible.

→
Outcome

Less routine chasing

Fewer “did you receive it?” and “what happens next?” calls and emails.

PARISH DOOR Church Portal staff mobile experience
Church Portal · staff mobile
Church Portal

Core parish actions when staff are away from the desk.

The staff mobile experience is not a compressed Parish Desk. It concentrates the actions that make sense while clergy and staff are moving through parish life.

Parish contextSee which church or parish context you are acting in before publishing or responding.
MassReview schedules, publish readings and update Mass-specific information that flows into My Parish.
CareReview pastoral requests with context and acknowledge the handoff without waiting to return to the office.
SacramentsSee concise journey progress on mobile, while full case administration remains in Parish Desk.
Parish Desk

A real parish staff workspace — not a mobile app stretched across a desktop.

The desktop experience is organised around the way a parish office actually works: what is happening today, what needs attention, who owns the next action and where a case sits.

HomeToday’s liturgies, active sacramental work, roster gaps and pastoral attention in one overview.
Parish InboxOne work queue for items requiring a response rather than tasks disappearing across multiple inboxes.
Masses & LiturgiesCelebrants, ministry coverage, replacements, readings and Mass-specific publishing.
Role accessPriests, staff, administrators and finance roles can be given the areas appropriate to their responsibility.
The workspace

One operational view across recurring parish work.

The value is not the number of modules. It is that the modules share parish context, authorised users and a common work model instead of creating another set of disconnected tools.

WORK QUEUE

Parish Inbox

A single place for work that needs review or response.

WORSHIP

Masses & Liturgies

Schedules, celebrants, readings, ministry coverage and replacements.

JOURNEYS

Sacraments

Portfolio progress, missing documents, preparation, dates and next actions.

CARE

Pastoral Requests

Sensitive context, prioritisation, assignment and acknowledgement.

PEOPLE

Parishioners

Parish records and relevant relationship context.

SERVICE

Volunteers & Ministries

Opportunities, rostering and ministry coverage.

COMMUNICATION

Notices + Forms

Parish notices, reusable documents and recurring administration.

FINANCE

Collection Plate

Aggregate totals, Mass-level reconciliation, settlements and finance settings.

PARISH DOOR sacramental journeys desktop workspace
Sacramental journeys · Parish Desk
Administrative impact

Turn a long sacramental process into visible, manageable parish work.

The journey engine is designed to keep information, documents, preparation and next actions attached to the same case while preserving the language and purpose of accompaniment.

Parish officeSee active journeys, missing documents, preparation status, dates and next actions; review uploads and keep cases moving.
PriestSee the cases and decisions that genuinely require priestly or canonical attention without tracking every administrative step personally.
CoordinatorManage First Communion or Confirmation cohorts while still seeing individual candidate requirements.
ContinuityA handover no longer depends only on someone’s inbox history, notes or memory.
Before → after

Less work living in inboxes, spreadsheets and staff memory.

The proposal does not assume technology removes pastoral work. It targets the repeatable administrative friction around that work: re-entry, chasing, status enquiries and unclear ownership.

Without a shared journey
With PARISH DOOR
An enquiry arrives by phone, email or PDF.
→
A journey is created with a defined current step and owner.
Staff re-enter details into a spreadsheet or local tracker.
→
Family information, documents and progress remain attached to the same journey.
Certificates and forms are chased manually.
→
Outstanding requirements are visible and can trigger reminders.
Families call or email to ask what has been received or what happens next.
→
The parishioner sees status and the next action in My Parish.
A staff handover depends on notes, inbox history or memory.
→
The next staff member can see the case state, notes and next action.
Pastoral service

Give the priest context before the phone rings.

The system can improve the first handoff while keeping pastoral response personal. It is not a triage system deciding whether care is deserved.

PrioritiseUrgent sick or dying requests can surface clearly.
Tailor promptsHospital, home visit, bereavement, prayer and general pastoral needs can ask for different useful context.
AcknowledgeThe parishioner can know the request has been picked up.
Protect boundariesReconciliation requests should never collect or store the content of confession.
PARISH DOOR Collection Plate mobile and desktop prototype
Collection Plate · My Parish + Parish Desk
Collection Plate

Simple to give. Clear to reconcile.

Treat giving as a parish function, not merely a donate button. The parishioner can choose how they give; authorised finance roles get the aggregate view needed to reconcile the collection.

ParishionerPreset automatic Sunday giving, manual giving or optional attendance-aware giving where explicitly consented.
FinanceCollection totals grouped by Mass and method, with settlement and reconciliation status.
PaymentsUse an established provider such as Stripe; PARISH DOOR should not store card credentials.
PrivacyThe standard staff view is deliberately aggregated; individual donor detail is limited to legitimate finance or receipt needs.
Who benefits

The value changes by role — the system stays shared.

PARISH DOOR is designed to let each person see the depth they need without making every role operate the whole platform.

Priest

More context. Less status held in memory.

Pastoral requests arrive with useful information; sacramental cases requiring priestly attention are visible; routine administrative progress does not need to be personally tracked.

Parish office + coordinators

One shared operational view.

A common work queue, sacrament progress, liturgy operations, volunteers, notices, documents and next actions with better continuity when staff change or hand work over.

Parish leadership / Archdiocese

A governable foundation.

A potential shared digital standard that can preserve parish identity while enabling role-based access, reusable templates, safeguarding, privacy and finance governance.

Governance + safeguards

The product should earn trust before it asks for scale.

The higher the sensitivity of the workflow, the more important the operating rules become. The pilot should prove the core value while privacy, safeguarding, finance and technology controls are agreed.

ACCESS

Role-based permissions

Parishioner, priest, parish staff, parish administrator and diocesan administrator roles can be separated.

DATA

Pastoral minimisation

Collect only what the parish needs to respond and progress the requested journey.

SACRAMENTS

Human judgement remains

PARISH DOOR should not automate canonical eligibility or priestly judgement.

AUDIT

Important actions are attributable

Publication, acknowledgements and significant case status changes should be attributable to authorised staff.

Pastoral, not industrial

Clarity of case management without turning people into tickets.

The language remains journey, preparation, review and next step because the purpose is accompaniment as well as administration.

PARISH DOOR should reduce friction around real parish life, not replace pastoral judgement, priestly care or face-to-face community.

Proposed pilot

Start with one parish environment. Prove the value. Then decide whether to scale.

The prototype uses St Christopher’s Panania and St Patrick’s Revesby Heights as a realistic two-church design environment. A real pilot would validate workflows, governance, integrations, adoption and staff usability before broader rollout.

01

Discovery

Validate parish workflows, governance, required integrations and the minimum viable pilot with clergy and staff.

02

Pilot build

My Parish, the staff mobile Church Portal and the full Parish Desk with Mass information, notices, pastoral requests, sacramental journeys, Collection Plate and core administration.

03

Live parish pilot

Run with a small cohort and measure administration saved, parishioner completion, response clarity and staff usability.

04

Review + scale decision

Assess privacy, safeguarding, adoption, support requirements and whether the model should expand to additional parishes.

The next useful test is with a real parish team.Review the same workflow from both sides: the person using My Parish and the people serving them through Parish Desk.
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Prototype screens and operational figures are illustrative demo data. Public parish information is used only to make the prototype realistic and does not imply endorsement or participation by the churches shown or the Catholic Archdiocese of Sydney.